SmartFit, Managed Services

Logo SmartFit

The Challenge

To exploit the use of technology for its digital services, SmartFit decided to take the path to the cloud to optimize costs and reinforce the security of its IT services. SmartFit is in a moment of growth, which is why it needs to focus on its business strategy and delegate the management of its cloud infrastructure services to AWS.

Initially, it had dispersed services, with little control of the details and high consumption costs of its infrastructure, in addition to opportunities for improvement at the security level, which eventually generated attacks and occasional crashes in its web portal.

SmartFit hires Clouxter’s Managed Services solution to delegate the management of its infrastructure and the stabilization of the operation of its AWS cloud services to achieve its strategic growth.

Strategy and Solution

Clouxter’s Managed Services unit began by stabilizing the service operation, initially focusing on optimizing infrastructure management and identifying opportunities for security improvement. For this, they initially focused on the pillars of operational excellence, security, and cost optimization by performing the following activities:

Pillar of Operational Excellence:

Sustained reduction of more than 80% in the number of incidents in less than 3 months.

Establish tags to initiate appropriate control of infrastructure components and internal cost distribution.

Creation of a dashboard of specific alarms for better control of event management and monitoring.

Reduction and consolidation of resources and addressing of multiple websites.

Cost Optimization Pillar:

Cost efficiencies in AWS services of more than 51% were achieved in the first 6 months of service.

Reinvestment of the efficiencies achieved in new initiatives that enabled new AWS services and implemented good practices aligned to the Well-Architected Framework (WAR).

Security Pillar:

Improved security architecture by enabling WAF services and secure access to instances.


The implemented activities translated into tangible and intangible benefits for SmartFit:

  • Operation stabilization
  • Better control of AWS infrastructure components
  • Distribution of internal costs in its different managements thanks to the TAG.
  • Reduction of AWS consumption costs by 51%
  • Reinvestment of efficiencies in new AWS services.
  • Increased security in WEB portals

Thanks to the collaborative and value co-creation activities carried out between
SmartFit and Clouxter during 2021, strategic growth is projected
by 2022 in new workloads, maintaining consumption within the
budget. This is achieved thanks to the efficiencies obtained and the reuse of
resources in new projects.

About SmartFit

SMARTFIT is a franchise business model of more than 400 gyms in Latin America with a presence in Brazil, Chile, Colombia, the Dominican Republic, Peru, and Ecuador, which is dedicated to offering its users Health spaces in the form of leveraged Smart Gyms by high digital technology.

About Clouxter

At Clouxter we enable the adoption path and consolidate the cloud in organizations. Our focus is on DevOps, Migration, Security, and Analytics, providing the key pieces to have a great Cloud strategy. We have extensive experience in different industries such as Banking, Media, Fintech, Public Sector, ISVs and Startups.

We accompany organizations on this path and accelerate their adoption curve, covering the Definition, Planning, Implementation, and Operations of their solutions, through our Professional Consulting Services, Managed Services, and Local Billing.

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